Loop Neighborhood Market in San Francisco, CA Open now

Reviews about Loop Neighborhood Market

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  November 04, 2019, by David Young
  Nobody at this place answers the phone! Their car wash was down for days. I tried calling to see if the car wash was back in service, nobody answers the phone. Have to drive all the way over there to see for my self. Very poor customer service and the people working there have no clue what they are doing.
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  March 11, 2019, by Samantha Rosenberg
  PLEASE READ THIS REVIEW IN ITS ENTIRETY SO THIS DOESN'T HAPPEN TO YOU! another traumatizing experience at this APPALLING gas station/car wash. per the owner's recent email i decided to try this car wash again. the first issue was that the receipt didn't print when i paid for it after i got gas....not a big deal. i went to the cashier and he printed it out for me. then the ordeal began......another terrorizing experience in the car wash. i entered the code and drove in. the lights were green and i moved up until i thought i needed to stop. the car wash began but then stopped abruptly. i waited about 10 minutes for it to start again....nothing. i then called the cashier from my cell phone to inform him that the car wash had stopped, i was unable to drive out (forward) or backwards as there was a huge line of cars behind me. he then told me to get out of the car and come into the store and he would print me a new receipt with a new code. i explained to him that i had a baby in the car and didn't feel comfortable leaving him in the car and that i could NOT GET THE BABY OUT OF THE CAR BECAUSE THE CAR WASH MECHANISM WAS AGAINST HIS DOOR. He didn't care and told me the only thing he could do was if i came inside he'd print me a new receipt with a new code. because my car was STUCK and i could NOT GET MY BABY OUT OF THE CAR, i was FORCED to go inside, leave MY BABY IN THE CAR, WHICH I LOCKED, and went to him and asked him for the receipt. the cashier, whose name is RAFAEL, told me i had to get in line. there was a line of at least 8 men. i explained to him i am DESPERATE AS MY BABY IS IN THE CAR AND IF HE COULD PLEASE JUST PRINT IT OUT SO I COULD GET MY CAR OUT I WOULD APPRECIATE IT. he told me again that i had to get in line or ask all the men in line if i could go in front of them. at that point, humiliated, traumatized and completely desperate to get my stuck car out and to my child i asked all the men if i could please go ahead. every single one of the men said i could go in front, save for ONE LOSER MAN, who said too bad. RAFAEL, THEN TOOK RUNG HIM UP BEFORE ME, KNOWING MY BABY WAS CRYING AND SCARED IN THE CAR WASH AND I WAS UNABLE TO GET HIM OUT BECAUSE THE CAR WASH MECHANISM WAS AGAINST THE DOOR AND MY CAR WAS STUCK. after 40 minutes i was able to get the code, and drive thru the car wash NOT EVEN HAVING MY CAR FULLY CLEANED OR DRIED. first of all, my BABY WAS TRAUMATIZED. he cried for hours and is scared to ever go to another car wash again. SECOND OF ALL, RAFAEL IS A LIABILITY. how could someone have an employee that completely IGNORES THE FACT I HAVE A BABY STUCK IN MY CAR & HUMILIATED ME BY MAKING ME ASK MEN TO LET ME GO AHEAD. lastly, this is my second experience here that has literally caused me anguish, trauma and complete anxiety. ironically i come to this gas station ONCE A WEEK TO GET GAS. moving forward i intend to report them & file a formal complaint to the better business bureau, will make sure that i tell everyone in know in SF NOT to patronize this place, and i WILL NEVER GO THERE AGAIN, EVER.