Zara in San Francisco, CA Open now

Reviews about Zara

• ★ ★ ★ ★ ☆

  June 03, 2020, by cuppycat
  Highly satisfying workmanship, reasonable prices, and a joyfully rendered full line of clothes. Designs are bold, whimsical, stylish, but also practical. It's no wonder why this Spanish headquartered store is thriving while other design houses and retailers are struggling as they dumb down and imitate each other's mediocre half sewn garbs. Instead of the shoddy , lumpy, uneven, workmanship we've become accustomed from the "main source" of imported clothes, workmanship at Zara's is done in Tunisia, Morocco, and Portugal. They also seem to use a better quality of textiles and paying more attention to a respectable finished product rather than the cheapest mass production to pawn off on an increasingly unaware public that doesn't remember a time when clothes weren't flat, cheap, glued together, and disposable. New products premier all the time. Lots of shoes and boots too.
• ★ ☆ ☆ ☆ ☆

  May 25, 2019, by Victoria Yuen-Ruan
  BEWARE OF SHOPPING ONLINE WITH ZARA! Their online customer service is disappointing! And it's an absolute mess during the holidays. I returned a skirt that didn't fit and they refused to refund my purchase. They claimed that it was not received at their warehouse but I'm fairly certain they lost my shipment and will not take responsibility. Please take caution, and take photos if you do return your items online. Their service is incredibly slow to respond and do not truthfully reply. My first purchases with Zara back in 2010 were amazing but I've only seen their quality go down. I guess that's expected with a fast fashion retailer. I hope Zara can one day fix their nightmarish system!